Contents:
1. Changing name server delegation
2. Name server report / bulk update
3. Managing glue (host) records
4. The Domain Manager
5. DNS record hosting
6. Website forwarding
7. Email forwarding
1. Changing name server delegation
To change the name server delegation, do the following:
- Sign in to your edu.au domain name management account
- Navigate to Products & Services and select the domain name
- Under Manage your domain name click Update Nameservers.
The name server changes will be submitted to the registry and reflected via the WHOIS lookup within moments. However, due to DNS caching and propagation it may take between 15 minutes to a few hours for changes to take effect.
If you receive an error message when attempting to update your name servers, please ensure that the servers you have added are using valid host names (you cannot use IP addresses directly). If you are still receiving an error, please confirm with your hosting provider that they have created the required glue (host) records for their name servers in the registry.
If you wish to use the DNS hosting in the customer portal, please use the following name servers:
- ns1.domainname.edu.au
- ns2.domainname.edu.au
- ns3.domainname.edu.au
Please note
The name servers set in this section are authoritative for *all* DNS records associated with your domain name. To avoid service disruption if you are migrating from one provider to another, before you change the name server delegation please ensure that the new provider has records in place for all services attached to your domain name.
2. Managing glue (host) records
To create or change glue (host) records for your domain name, please raise a new ticket via the
Support tab of the customer portal. Self-service management of these records will be reinstated shortly.
Please note
1. The .au registry requires that glue (host) records are in place before any .au domain name can be delegated to the associated name servers.
2. Incorrectly configuring or failing to update your glue (host) records to match any changes made to the associated A record for your name servers will result in resolution issues for any domain names delegated to your name servers.
3. You cannot delete a glue (host) record while any .au domain name is delegated to the associated name server. If you are unsure of which .au domain names are currently delegated to your name servers, please
contact our support team.
Some basic auxiliary services are included with your edu.au domain name registration on an opt-in basis. In addition to the standard registry functions available to you via your account, this gives access to the following features:
- DNS record hosting
- website forwarding
- email forwarding.
To enable these features, do the following:
- Sign in to your edu.au domain name management account
- Click Place new order and select the Auxiliary Services category
- Navigate down to the Domain Manager section.
- Add DNS Hosting & Forwarding to your basket and follow the prompts.
Once processed, a
DNS tab to access the services will now be added to your main navigation bar.
Where using the included feature, to access DNS records do the following:
- Sign in to your edu.au domain name management account
- Click the DNS tab and select the domain name.
This will list the current DNS records in place for your domain name, and give you the option to add a new record, or edit or delete existing records.
The following basic record types are supported:
- A, AAAA, CAA, CNAME, MX, NS, TXT, SPF, SRV.
For records that are to be set at the domain root (often referred to as @) leave the name field blank.
Depending on which other features you have enabled, there may be a number of default records already in place. The NS records should not be changed. Default A records will correspond to the website forwarding service, and default MX records will correspond to the email forwarding service. If these features are not being used, you can remove the associated records.
If you are using the included DNS record hosting, the website forwarding service can be used to redirect those attempting to access a website at your domain name (with and without the www prefix) to a nominated, alternate website address or URL. To create a redirect and set the URL, do the following:
- Sign in to your edu.au domain name management account
- Click the DNS tab and select the domain name.
- Click the HTTP Redirects tab and select Add new redirect
- Follow the prompts.
The source path can be left blank if wanting to redirect all traffic, or a folder or file path if looking to redirect a specific path.
The destination should be the full URL you want people to be redirected to, including either http or https.
Once setup, it may take some time for the associated records to propagate and the redirect to take effect. Please ensure that you have no other A Records set for the domain root and no other A or CNAME Records for the www sub-domain other than those flagged as default.
Please note
1) This redirect should primarily be used when content has been moved to a new location or URL. If looking to have the same content displayed via multiple domains, or you are looking for additional search engine optimisation beyond flagging that the content has moved, please contact the hosting provider of the destination URL.
2) In accordance with your obligations under the
Registrant Agreement, you must not cause a person or body accessing your edu.au domain name to be automatically redirected to another domain name operated by or on behalf of a person or body not eligible to register an edu.au domain name.
3) Website forwarding provided through the customer portal is only available over HTTP for the path. For forwarding from HTTPS, you would require an SSL certificate for your domain name and a hosting service in which to both install the certificate and configure the redirect - again, you may wish to consider contacting the hosting provider of the destination URL for options.
If you are using the included DNS record hosting, the email forwarding service can be used to create an email address at your domain name that will deliver any mail sent to it to your nominated, existing third-party email address.
Please note that emails are not stored, and there is no inbox to sign in to - it will only forward.
To enable the service and create an email address do the following:
- Sign in to your edu.au domain name management account
- Click the DNS tab and select the domain name.
- Click the Email Forwarders tab and select Add New Forwarder
- Follow the prompts.
The source field should be the string before the @ symbol for the email address you want to create (for example, 'info' if you want to create 'info@yourdomain.edu.au'). The destination field must be the full email address you want messages forwarded to.
Once setup, it may take some time for the associated records to propagate and the email address created to start forwarding. Please ensure that you have no other MX records in place.
